Employment Opportunities

Bookstore Assistant

Adult Education Manager


Bookstore Assistant

Posted August 7, 2018

POSITION OBJECTIVES
Theodore Payne Foundation’s bookstore is a crucial link between the mission of the Foundation and our members and visitors. The Bookstore Assistant provides a positive and well-informed face to the public and represents the Theodore Payne Foundation in a professional, safe, and ethical manner. The Bookstore Assistant has primary responsibility for assisting customers, stocking merchandise, maintaining the store, fielding phone calls, registering class attendees, and other duties as assigned. This position is part time and reports to the Bookstore and Front Office Manager.

DUTIES & RESPONSIBILITIES
• Works with customers in person, via email, and on the phone to provide accurate information; makes cash, check, and credit card sales; accurately closes out, balances till, makes sales reports, and prepares receipts for bookkeeper at end of day
• Increases bookstore and membership sales through product knowledge, initiation of customer contact and rapport, and ensuring that customers are satisfied and encouraged to return
• Restocks, dusts, and straightens up items on shelves and in back stock
• Fulfills and processes payments for online orders for non-seed items
• Registers participants in person, online, and over the phone for classes and events
• Acts as Foundation’s receptionist, answers the telephone, takes messages, refers callers to the appropriate staff person
• Works with staff to coordinate and prepare for events
• General office work, record keeping and other duties as assigned
• Provides support for Executive Director and Director of Operations as needed
KNOWLEDGE, SKILLS & ABILITIES
• Solid computer skills, including Microsoft Office, Lightspeed POS knowledge a plus; ability to learn new programs is essential
• Strong mathematical skills, accuracy paramount
• Ability to lift 20 pounds, climb a ladder, and stand for long periods in conditions with variable temperatures (frequently hotter or colder than 72°)
• Must be energetic, personable, patient, and have a good sense of humor
• Must be able to work overtime during busy seasons including the occasional Sunday
• Flexible attitude and detail-oriented
• High school GED required
• Retail and/or office experience desirable
• Legible handwriting essential
BENEFITS
• Sick time
• Staff discount

Schedule: 20 hours/week, flexible schedule
Pay Rate:
 $13.00/hour


TO APPLY
Send cover letter, resume, and references to info at theodorepayne.org with the subject heading of: Bookstore Assistant 


Adult Education Manager

June 29, 2018

POSITION OBJECTIVES
Theodore Payne Foundation (TPF) seeks to expand audiences and extend its regional presence through innovative adult education programs. The Adult Education Manager will work closely with the Executive Director, education staff, and instructors to strengthen curriculum, diversify instructional strategies and venues, and hire new teaching staff, in addition to helping shape our overall growth strategy by analyzing enrollment data and student evaluations. Adult Education programs include, but not limited to, classes, lectures, workshops, tours, and other educational experiences. Adult education content includes, but is not limited to, home gardening, garden design, biodiversity, conservation, science, health and wellness, garden arts, and other topics that connect people with California native plants. Additionally, the manager coordinates program logistics, maintains materials, keeps accurate records, communicates with instructors and participants, and supports the Foundation’s efforts. This position is half-time and reports to the Executive Director.

DUTIES & RESPONSIBILITIES
Essential Job Duties:
• Creates a welcoming environment with high quality customer service.
• Develops, plans, and implements adult and public certificate and non-certificate programs in coordination with TPF staff and in support of TPF’s strategic goals.
• Accurately schedules, records, and communicates information about programs, facilities, instructors, resources, registrations, and other data.
• Writes course descriptions, curricula, brochures, fliers, reports, and other materials.
• Communicates programs offered, administers surveys, tracks progress in class registration, posts class opportunities online, and follows established marketing procedures as well as identifying and using new marketing outlets.
• Understands, tracks, and works to complete budgetary goals set by supervisor by maintaining up-to-date records and spreadsheets.
• Coordinates and supervises volunteers as part of the adult education team, including regular information-sharing and volunteer training sessions specific to adult education.
• Identifies partnership opportunities and foster relationships for programming.
• Coordinates all logistics for offsite classes, as needed.
• Designs and maintains procedural manuals for staff, instructors, and students.
• Researches and resolves disputes and problems within established guidelines.
Other Job Duties:
• Assists the marketing and education teams in developing and improving marketing plans and strategies.
• Delivers presentations, trainings, and programs as needed.
• Works with all departments to assure highest quality experience for all TPF visitors.
• Maintains satisfactory working relationships with managers, co-workers, and others.
• Maintains a positive, helpful, and solution oriented demeanor when responding to or serving members and visitors.
• Performs other duties as requested by management.
KNOWLEDGE, SKILLS & ABILITIES
• Bachelor’s degree and two years’ related experience or training in programming for public audiences, or an equivalent combination of education, training and experience, required
• Strong organizational, supervisory, and interpersonal skills required
• Capability to work independently and in a team environment required
• Strong customer service experience required
• Database management experience required
• Excellent computer skills required
• Availability to work evenings and weekends required
• Knowledge of native plant horticulture, botany, and gardening topics preferred
• Teaching or educational administration experience preferred
• Outstanding analytical skills necessary
BENEFITS
• Sick time
• Staff discount
• Worker’s Compensation Insurance

Schedule: 20 hours/week, flexible schedule


TO APPLY
Send cover letter, resume, writing sample, and references to info at theodorepayne.org with the subject heading of: Adult Education Manager


THEODORE PAYNE FOUNDATION
The Theodore Payne Foundation is a non-profit nursery and educational organization that promotes the understanding and use of California native plants. The Foundation has approximately 3,000 members and an outreach to nearly 14,000 via its e-newsletter; it has a paid staff of 20 and a corps of 150 volunteers. The Foundation owns and operates a 22-acre educational facility and nursery in Sun Valley in the San Fernando Valley, Los Angeles, CA, and has an operating budget of more than $1 million. Major activities include operating a public nursery/seed room and bookstore, plant propagation, adult education and K-12 nature education classes, demonstration gardens, an annual native plant garden tour with 2,000 attendees at 40 gardens, seasonal plant sales, as well as donor, member, and volunteer appreciation events. Outreach activities include the web site, e-newsletter, social media, and offsite sales. For more information, visit theodorepayne.org. The Foundation is an Equal Opportunity Employer and all TPF activities are conducted without discrimination based on race, color, genetics, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or status as a protected veteran. TPF is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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